DATA COLLECTION AND PROCESSING RESPONSIBILITY
The processing of any personal data collected by Go Solar, or provided to us, is the responsibility of Go Solar, located at Rua do Poente, 166 Apartado 282 4786-909 Trofa. You can find our contact details further down in this Privacy Policy.
If you are not a Go Solar Customer, your data will only be processed if you provide it to the Company, such as when you request contact for a service or product.
The personal data collected is processed electronically and in strict compliance with data protection legislation and will not be used for any purpose other than that for which consent was granted by the data subject.
Please note that you are not obliged to provide Go Solar with any personal data requested (and can exercise your right to object at any time). However, if you choose not to do so, we may not be able to provide our services, manage your application, or respond to any inquiries you may have.
In certain circumstances, Go Solar may subcontract the services it provides to third- party suppliers acting on behalf of Go Solar. In this context, suppliers who are individual traders, self-employed workers, or employees of suppliers will be treated as candidates for data protection purposes. Please note that, in this context, Go Solar requires suppliers to communicate the relevant parts of this Privacy Policy (especially the sections directed at candidates) to their employees.
During your navigation on the Go Solar website, we may use software tools to measure and collect information about the session, including page response times, download errors, duration of visits to certain pages, information regarding your interaction with them, and methods used to exit them. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
PURPOSE OF PROCESSING PERSONAL DATA
The purposes and grounds on which Go Solar processes your personal data depend on your position as a candidate, employee, or supplier/client/user.
If you are a candidate or supplier/client/user (individual traders, self-employed workers, or employees of suppliers), please note that your personal data will be collected and processed for the following purposes:
Recruitment - Includes recruitment activities for the provision of services or "back- office" roles, such as research and selection. In the case of service provision, current and potential clients of Go Solar will be approached to find placement opportunities within Go Solar, as well as related activities. This also includes data related to payroll processing and human resource management.
Contract Execution - Includes activities such as entering into contracts with Go Solar and partners, as well as communication with third parties involved in the contracts (insurance companies, beneficiaries, intermediaries), and all activities necessary for executing the service contract, including payment processing.
Service Development and Improvement - Includes activities necessary for developing and improving the services provided by Go Solar, activity analysis, and processing for potential future opportunities.
If you are a supplier or client, your personal data will be collected and processed for the following purposes:
Communications - Includes the necessary contacts for us to reach out to you regarding our contracts.
Service Development and Improvement - Includes activities necessary for developing and improving services provided to or by Go Solar, activity analysis, processing for statistical and scientific purposes, as well as offering you services or obtaining support and services from you.
Compliance with Legal Obligations - In certain circumstances, to assist with the declaration, exercise, or defense of a right.
Go Solar may engage third-party service providers to perform functions on behalf of Go Solar, such as companies hosting or operating the Go Solar website, processing payments, analyzing data, providing customer service, and sponsors or other third parties collaborating directly with Go Solar's activities. Your personal data may be processed by these third parties for the purposes described in this Privacy Policy. These third parties must process your personal data in accordance with this Privacy Policy and applicable law.
SECURITY OF PERSONAL DATA
Go Solar is committed to implementing appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure, or access. A level of security appropriate to the risks presented by the processing is applied, given the nature of the data to be protected.
In accordance with the law, Go Solar has taken necessary measures to ensure that provided data is protected against unauthorized access or use by third parties.
Go Solar undertakes all possible measures to ensure the confidentiality and security of your personal data, making all efforts and security measures to protect your personal data from misuse, interference, loss, unauthorized access, alteration, or disclosure.
Our measures include implementing appropriate access controls to ensure that we encrypt, pseudonymize, and anonymize personal data whenever possible.
Access to your personal data is permitted only under the conditions described above, based on the actual need for knowledge, and is subject to strict contractual confidentiality obligations when processed by third parties.
Although the transmission of data over the internet or website cannot guarantee complete security against intrusions, Go Solar and its service providers make every effort to implement and maintain physical, electronic, and procedural security measures to protect your personal data in accordance with applicable data protection requirements.
TRANSMISSION OF PERSONAL DATA
In the course of its activities, Go Solar may engage third parties to provide certain services. Sometimes, providing these services requires these entities to access personal data of our Clients. When this happens, Go Solar takes appropriate measures to ensure that entities with access to the data are reputable and offer the highest guarantees in this regard, which will be duly stated and safeguarded in a contract to be signed between Go Solar and the third parties.
Thus, any entity subcontracted by Go Solar will process the personal data of our Clients on behalf of Go Solar, with the obligation to adopt the necessary technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure, or access, and against any other form of unlawful processing.
In any case, Go Solar remains responsible for the personal data you provide us.
Under applicable law, Go Solar is required to disclose data to the Tax Authority, Social Security, the Authority for Working Conditions, and, following judicial mandates, to judicial authorities.
PERSONAL DATA RETENTION
We retain your personal data only for as long as necessary to fulfill the objectives defined in the context of the relationship maintained and to comply with the law.
Once the maximum retention period is reached, your personal data will be anonymized or securely destroyed/deleted.
RIGHTS OF DATA SUBJECTS
Under the Personal Data Protection Law, the data subject is guaranteed the right to access, update, rectify, or delete their personal data, as well as the right to portability, limitation, and objection to the processing of the same at any time through the following channels:
Mail: Rua do Poente, 166 Apartado 282 4786-909 Trofa
Email: geral@go-solar.pt
The user also has the right to lodge a complaint with the National Data Protection Commission if they believe their rights regarding their personal data have been infringed.
RESPONSIBILITIES OF DATA SUBJECTS
The data subject or their legal representative guarantees that the communicated data is true, accurate, complete, and up to date.
If the communicated data belongs to a third party, it is the responsibility of the person providing the data to ensure they are legally authorized to provide that data, and they must also inform that third party about the conditions set out in this document and ensure they obtained their consent to provide their data under the conditions and for the purposes stated in this Policy.
CHANGES TO THE PRIVACY POLICY
For any questions regarding this privacy policy, the data subject or their legal representative may contact the data protection officer (DPO) of the Go Solar Group at the following email: geral@go-solar.pt
